London Heathrow International airport information and guide
Heathrow is the world's busiest international airport. Regarded as the hub of the aviation world, over 90 airlines have made Heathrow their .
The airport has:
- 2 runways
- 5 terminals. Ensure you know which terminal to use from your airline
- Several Public Transport options
Location of London Heathrow airport (LHR), how to get to the airport and general information
Airport Information Desk
Airport information is available from the information desk located in each terminal, operated by BAA Heathrow. The information desk on the Terminal 1 arrivals concourse is open from 06:30-23:00 daily
Location of London Heathrow International airport LBA
Located 24km west of Central London . The airport has has 2 tube (London underground) stations, one for terminals 1, 2 and 3, and the other for terminal 4
Terminals at Heathrow Airport
There are a full range of facilities, including
Terminals 1, 2 and 3 are all located in the centre of the airport and are within walking distance of each other via underground walkways. Terminal 4 is located on the south side of the airport, and can be reached from Terminals 1, 2 and 3 via the free inter-terminal transfer service on the Heathrow Express train, which takes approximately eight minutes.
Ensure you know the correct terminal to use to save a lot of time if flying from Heathrow
Terminal 1 Heathrow Airport
Airlines using Heathrow Airport Terminal 1
Guidance Information only - Please check with your airline
- Aegean Airlines
- Aer Lingus
- Air New Zealand
- Asiana Airlines
- Austrian Airlines
- BMI flights
- Brussels airlines
- Croatia Airlines
- Cyprus Airways
- El Al Israel Airlines
- Icelandair
- LOT Polish Airlines
- Lufthansa
- South African Airways
- Swiss International Airlines
- TAP Air Portugal
- United Airlines
- US Airways
Departures
There are several cafes, restaurants and bars on the Mezzanine level above United Airlines Check ins
There are some shops and small cafes / coffee bars on check in level
Check-in & Departures for:
- UK & Ireland destinations on the left & central section of First floor
- United Airlines
- Air New Zealand via a seperate entrance
- Other Airlines Check in desks Zones A - P
Arrivals
In the baggage retreval hall is a London underground ticket office
There is an information desk, a seperate bus information point in the Arrivals lounge after customs
Arrivals & baggage reclaim
- International are on the ground floor of Terminal 1.
- UK & Ireland on the end of First floor
Buses, Coaches, Trains & London Underground Tube
Buses, Coaches, Trains & London Underground Tube are all located centrally between Terminals 1 and 3. The sign posted Access route is via underground walkways with escalators & lifts at the ends
Terminal 1 Map
Click Downloadable BAA Terminal 1 Map pdf
Terminal Heathrow Airport - Closed
Terminal 2 closed in November 2009 and is to undergoing a modernisation program costing around 1 billion pounds sterling that will involve the demolition and rebuilding of a new terminal 2.
Terminal 2 had been in operation for 54 years and has served over 300 million passengers
Expected reopening of the new Terminal 2 is 2004
Terminal 3 Heathrow Airport
Airlines using Heathrow Airport Terminal 3
Guidance Information only - Please check with your airline
- Air Canada
- Air China
- Air India
- Air Mauritius
- All Nippon Airways
- American Airlines
- Biman Bangladesh Airlines
- Blue1 (SAS Group)
- British Airways - to Manchester, Algiers, Bangkok, Barcelona, Gibraltar, Helsinki, Lisbon, Madrid,
Malaga, Singapore, Sydney
Note The majority of British Airways flights are from Terminal 5 - Cathay Pacific Airways
- Egypt Air
- Emirates to Dubai
- Ethiopian Airlines
- Eva Air
- Finnair to Helsinki
- Gulf Air
- Iberia
- Iran Air
- Japan Airlines
- Kibris Turkish Airlines
- Kuwait Airways
- MEA Middle East Airlines
- Oman Air
- Pakistan International Airlines
- Qantas to Bangkok, Hong Kong, Melbourne, Singapore, Sydney
- Qatar Airways to Doha
- Royal Brunei Airlines
- Royal Jordanian
- SAS
- Saudi Arabian Airlines
- Singapore Airlines to Singapore
- Thai Airways International
- Turkmenistan Airlines
- Turkish Airlines
- Virgin Atlantic Airways to Boston, Cape Town, Chicago (O'Hare), Delhi, Dubai, Hong Kong, Johannesburg, Lagos, Los Angeles, Mauritius, Miami, Mumbai, Nairobi, New York (JFK), New York (Newark), San Francisco, Shanghai (Pudong), Sydney, Tokyo (Narita), Washington (Dulles)
- Vueling
Departures
Check-in is located on the ground floor at the front of the building and departures is above check-in on the first floor.
Arrivals
Arrivals is located on the left at the north end of the building on the ground floor.
Downloadable BAA pdf Terminal 3 Map
National Express Terminal 3
National Express have bus stops for terminal 3 - More information
Terminal 4 Heathrow Airport
Airlines using Heathrow Airport Terminal 4
Guidance Information only - Please check with your airline
- Aeroflot
- Air Algerie
- Air Astana
- Air France to Los Angeles, Paris (CDG)
- Air Malta
- Air Seychelles
- Air Transat
- Alitalia
- Arik Air
- Azerbaijan Airlines
- Bulgaria Air
- China Eastern
- Continental Airlines
- CSA Czech Airlines
- Delta Air Lines
- Etihad Airways Abu Dhabi
- Gulf Air
- JAT Airways
- Jet Airways
- Kenya Airways
- Kingfisher Airlines
- KLM Royal Dutch Airlines to Amsterdam, Eindhoven, Rotterdam
- Korean Air
- Libyan Arab Airlines
- Malaysia Airlines
- Northwest Airlines
- Olympic Air
- Rossiya Airlines
- Royal Air Maroc
- Sri Lankan Airlines
- Syrianair
- TAM
- Tarom
- Uzbekistan Airways
- Yemenia Yemen Airways
Departures
Check-in is located on the first floor of the terminal. The roof of Terminal 4's short term car park is on the same level giving passengers direct access.
Arrivals
Arrivals is located on the ground floor of the terminal.
Downloadable BAA pdf Terminal 4 Map
National Express Terminal 4
National Express have bus stops at terminal 4 - More information
Terminal 5 Heathrow Airport
Airlines using Heathrow Airport Terminal 5
Guidance Information only - Please check with your airline
- British Airways to Aberdeen, Edinburgh, Glasgow, Manchester, Newcastle,
Abu Dhabi, Abuja, Accra, Algiers, Amsterdam, Athens, Atlanta, Bahrain, Baltimore, Bangalore, Basel, Beijing, Belgrade, Berlin (Tegel), Boston, Brussels, Bucharest (Otopeni), Budapest, Buenos Aires, Cairo, Calgary, Cape Town, Chennai, Chicago (O'Hare), Copenhagen, Dallas/Fort Worth, Dar-Es-Salaam, Delhi, Denver, Doha, Dubai, Dusseldorf, Entebbe, Frankfurt, Geneva, Grand Cayman, Hamburg, Hong Kong, Houston, Hyderabad, Istanbul Ataturk, Johannesburg, Khartoum, Kiev (Borispol), Kuwait, Lagos, Larnaca, Las Vegas, Los Angeles, Luanda, Lusaka, Lyon, Marrakech, Mauritius, Mexico City, Miami, Milan (Linate), Milan (Malpensa), Montreal, Moscow (Domodedovo), Mumbai, Munich, Muscat, Nairobi, Nassau, New York (JFK), New York (Newark), Nice, Oslo (Gardermoen), Paris (CDG), Philadelphia, Phoenix, Prague, Providenciales, Rio De Janeiro (Galeao), Rome (Fiumicino), San Francisco, Seattle (Tacoma), Shanghai (Pudong), Sofia, St Petersburg, Stockholm (Arlanda), Stuttgart, Tel Aviv, Tokyo (Narita), Toronto, Toulouse, Tripoli, Vancouver, Warsaw, Washington (Dulles), Zurich
British Airways see Terminal 3 for the following destinations: Algiers, Bangkok, Barcelona, Gibraltar, Helsinki, Lisbon, Madrid, Malaga, Singapore, Sydney which are from
Bus station Terminal 5
Terminal 5 Bus station on Arrivals level just outside of Terminal building
National Express coach stops 13-16 - National Express counter just inside the terminal building from bus stop 11. More
National Express information
Hotel Hoppa stops 26, 27 - Local Hotel Transfer Service
Local Buses stops 7, 8, 9
Reading Railair Services Stop 10
Oxford Express services Stop 11
Woking Railair Services Stop 12
There is a Coach waiting area just inside the terminal building at the right of the building looking at it from the outside
Terminal 5 Bus Route Map
Downloadable Terminal 5 Bus Route Map in PDF format
How to get to Airport - Public Transport
London
Underground - The Tube 
The London Underground, often refered to as "The Tube", line from Cockfosters in North London via Central London to Heathrow is the Piccadilly Line.
Trains are cheap extremly frequent, about every 5 minutes, but both stations and trains can be very crowded, especially at morning and evening rush hours.
Handling luggage at peak hours in crowded london tube stations is an experience to be missed
There are many connection points from other Lines along it's length
There are 3 Underground stations at Heathrow
- Terminals 1, 2 & 3 All trains to Heathrow go to Terminals 1, 2 & 3
- Terminal 4 Usually alternate trains go to Terminal 4. Check destination of train
- Terminal 5 Usually alternate trains go to Terminal 5. Check destination of train
The trains destination is on the front of the train, and also on illuminated signs above the platform at the boarding tube station
At busy times , or if you board the wrong train you can always get off at Hatton Cross Tube station, and catch the correct train - usually the following one.
There are also other methods of getting to the airport from Hatton Cross
London Undeground Tube Map
Download a
London
Tube Map (an
Adobe reader is required to view the map)
Central Bus Station
Local Buses
A2 service
From King Cross station - Russell Square - Euston Station - with more stops enroute
Hotel Transfers Hotel Hoppa bus
Hotel Hoppa buses run between Terminal 1, 2 and 3 and the major hotels situated near the airport.
The service runs frequently from 05:30 to 23:30 hours approximately. To purchase a ticket, or for more information, visit the Bus and Coach Information desk in the arrivals area of Terminals 1, 2 or 3. Ticket prices are £3.00 each way. Children aged between 5 and 15 years travel free with each adult. Children under five travel free.
Terminal 4 passengers should take the Heathrow Express train service free of charge to one of the other three terminals in order to catch the Hotel Hoppa.
Services depart every 14 minutes throughout the day apart from services to the Comfort Inn, the Quality Hotel and the Slough / Windsor Marriott, which depart hourly during the day and half hourly at peak times.
The hotels served by the Hotel Hoppa are:
Ariel Crowne Plaza Heathrow Marriott Holiday Inn, M4 J4 Holiday Inn (A4, Bath Road) |
Ibis Le Meridien Renaissance Sheraton Heathrow |
Sheraton Skyline Slough / Windsor Marriott Thistle Travel Inn |
Nearest Rail and Train Connections
Rail and Train Connections
Stations All central London stations
Rail Transport - Time tables and secure online booking
Central London to from Heathrow
You can easily travel to Heathrow from the central London stations via underground tube system or by the
Heathrow Express . Paddington - Heathrow
Heathrow Express is the fastest way between Heathrow Airport Central Station and London Paddington station. Trains depart every 15 minutes, with a journey time of 15 minutes to Heathrow Airport Central for terminals 1, 2 and 3. For terminal 4 use the Free Heathrow Connect shuttle bus
The train continues to terminal 5 taking a few minutes more.
Heathrow Express operates 7 days a week, 365 days a year. The trains leave Paddington and Heathrow from early morning until late at night. Carriages are clean, spacious and air-conditioned with friendly staff on-hand and easy access for wheelchairs and push chairs. Express TV gives the latest BBC news updates and mobiles can be used throughout the journey or choose our ‘Quiet Zones’ for a telephone and TV free environment. Trains offer both First and Express Class carriages. Whether your customers are traveling for business or pleasure, Heathrow Express is the perfect stress-free way to start or finish your journey.
You can easily transfer between London Paddington station to other London rail stations or areas of London via the London Underground . London Underground maps
Tube (Underground)
London Underground's Piccadilly Line.
There are 3 Tube stations at Heathrow Airport. All are in Travelcard zone 6
- Terminals 1 and 3
- Terminal 4
- Terminal 5
Piccadilly Line provides you with a quick, cost-effective route to the airport from the capital. Journey time is under an hour with trains every 5 - 10 minutes. Very roughly the underground is open between 5 am to midnight.
Tickets are available at the London Underground stations. Most Underground stations have ticket machines. London Underground maps
Underground walkways link the Heathrow stations with the terminals.
Reading Railair Reading rail station - Heathrow Airport
The Reading Railair is a frequent coach service that operates between Reading rail station and Terminals 1,2 and 3.
Express coaches operate daily every 20 minutes and the journey takes 40 minutes to Terminal 1 (1 hour to Terminal 4). The single fare is £10, return £11.50, a saver return £17.50.
Frequent trains operate from Reading to and from the west and south west of England and to South Wales
Woking Railair Woking rail station - Heathrow Airport
Luxury coaches provide a direct link from Woking rail station to Heathrow Airport.
Woking Railair coaches operate every 30 minutes and take just 40 minutes. The single fare is £8.00, a day return is £10.00 and a period return is £16.00.
Trains operate from Woking station to the south of England. Some of the towns you can reach from Woking are: Southampton, Portsmouth, Winchester, Bournemouth, Guildford and Basingstoke.
Watford Railair Watford Junction rail station - Heathrow
A coach link from Watford Junction rail station provides a connection between Virgin Trains services and Heathrow.
The Watford Railair operates ½ hourly from 05:30 to 22:35 from Heathrow and 06:55 to 23:35 hours from Watford Junction seven days a week. The journey takes about 40 minutes to Terminal 1 (1 hour 5 minutes to Terminal 4). A single ticket costs £4.00 and a return is £6.00.
From Watford Junction there are trains to Northampton, Milton Keynes, Birmingham, Liverpool and Manchester.
Feltham Railair Feltham rail station - Heathrow Airport.
The 285 local bus service connects Feltham rail station with Heathrow Airport.
The service operates every 10 minutes between Heathrow central bus station and Feltham rail station and costs £1 per adult per single journey. During the night a night bus service N285 operates every ½ hour. The central bus station is located close to Terminals 1, 2 and 3.
Passengers traveling from Feltham to Terminal 4 should change at Hatton Cross station and take one of the free bus services to Terminal 4 - 555/6/7.
National Coach Connections
Heathrow has one of the busiest coach stations in the UK. Frequent services connect Heathrow with more than 500 local and national destinations. There are a number of different coach operators with National Express being the largest of them.
National Express Coaches at Heathrow
National Express Destinations Direct to / from Heathrow Airport
Most major Towns, Cities and many other Airports have direct services from Heathrow including Birmingham, Bristol, Oxford, Cambridge and Glasgow.
Click for National Express downloadable Map in PDF format showing destinations to / from Heathrow Airport
National Express Bus Stops at Heathrow Airport
National Express Operate the majority of nationwide services from London Heathrow
Terminals 1 & 3
National Express coach services arrive and depart from the Central Bus Station
which is only a 5 minute walk from the terminal buildings via the lift,
escalators and travelators .
Terminal 4 arrivals level
National Express coach services use stops 13 and 14 right outside the terminal building at arrivals level.
Free transfers to the Central Bus Station & T5 can be made at stop 7 outside arrivals.
Terminal 5
National Express coach services use stops 13-16 right outside the terminal building.
A free connection service between all Heathrow Airport terminals is available on our coach services or by traveling on Heathrow Connect and Heathrow Express train services.
London Airport Transfers
Heathrow - Gatwick
The National Express 700 runs every 15 - 20 minutes from outside Terminals 1, 3 and 4.
National Express coaches (707/ 717/ 727/ 797) operate ½ hourly service from the central bus station at Heathrow for Terminals 1, 2 and 3 and
from outside Terminal 4 arrivals.
These services takes approximately 70 minutes to Gatwick's North and South Terminals and the cost is £17.00 for an adult
Heathrow - Stansted
National Express coaches (717/ 727/ 797) operate at ½ hour or 1 hour intervals to Stansted. The journey time is 90 minutes. Coaches run from the central bus station for Terminals 1, 2 and 3 and from outside Terminal 4 arrivals. They set down outside the terminal at Stansted.
Travel Insurance
Car Hire
Car hire from UK and International car hire firms. Visit our car hire page
London Heathrow Airport Car Parking
London Heathrow airport hotels
Information about Heathrow airport hotels London hotels
Flight & airline information for Heathrow airport
British Airways
PDF Maps
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